Travel Resources

Whether your travel is domestic or international, be sure you are prepared.

Passenger Rights

Each airline has their own Contract of Carriage which states the passenger’s rights for ticketing, boarding, baggage, etc. Click on the links below for airline specific information.

• Air Canada

• Alaska Airlines®

• Allegiant Air®

• American Airlines

• Breeze Airways

• Delta Air Lines® Domestic Flights / International Flights

• Frontier Airlines

• Hawaiian Airlines Domestic Flights / International Flights

• JetBlue Airways

• Mokulele Airlines

• Norwegian

• Southwest Airlines

• Spirit Airlines

Domestic Travel

• Real ID Act:  FAQs, determine if/when your state ID is/will be compliant

• TSA Pre✔®: No need to remove your shoes, laptop, 3-1-1 liquids, belts, light jackets.

• CLEAR®: Biometrics instead of photo ID.

International Travel

• Travel.State.Gov – Traveler’s Checklist:  View the checklist to ensure you have everything you need for international travel. Expand Get Enrolled to signup for the Smart Traveler Enrollment Program (STEP) to receive travel and security updates about your international travel destination

• Travel.State.Gov – U.S. Passports:  Process for new passports and passport renewals. Please note passport applications and renewals can be denied and refunds are not issued. Current passports may also be revoked. 

  • Passport Information for Law Enforcement

  • Revocation or Denial of Passport in Case of Certain Unpaid Taxes (IRS.gov)

  • International Child Support Enforcement

  • Passports and Children in Custody Disputes

• Travel.State.Gov – U.S. Visas:  Determine if a Visa is required for your international travel

• Travel.State.Gov – Travel Advisories:  View travel alerts/restrictions

• U.S. Customs and Border Protection

  • Automated Passport Control:  Expedites the entry process for eligible travelers by an automated process though Customs

• Global Entry: Includes TSA Pre✔®. To determine which program is best for you, visit Trusted Traveler Programs.
  

• VAT Rules and Rates

  • VAT Refund for Visitors: Non-European Union (EU) residents may be eligible to receive a VAT refund for purchased goods. Rate and minimum purchase vary between the EU countries

  • VAT Refunds for Businesses: EU and non-EU businesses may be eligible to receive a VAT refund