Knowledge is key to customer service! The more I know, the better service I can provide. Below is a list of training I have completed. I am not yet finished! There is so much more to learn!
- American Cruise Lines
- AMResorts
- Zoetry Wellness & Spa Resorts
- Secrets Resorts & Spas
- Breathless Resorts & Spas
- Dreams Resorts & Spas
- Now Resorts & Spas
- Reflect Resorts & Spas
- Sunscape Resorts & Spas
- Carnival Cruises
- Hilton Worldwide
- Hilton Worldwide Overview
- Extended Stay Brand
- Focused Service Brand
- Full Service Brand
- Hilton Resorts
- Luxury Brand
- G Adventures and National Geographic
- IHG Agent University Certificate (InterContinental Hotels Group)
- 2021, 2018
- Marriott International
- Continuing Education Marriott’s Portfolio of Brands (2021, 2020, 2019, 2018)
- MGM Resorts International
- MSC Cruises
- Palladium Hotel Group
- Costa Mujeres
- Grand Palladium
- Hard Rock Hotel
- Palladium Hotel Group
- TRS Hotels
- TRS Yucatan Hotel
- Penn Foster Career School
- Career Diploma, Travel
- Princess Cruises
- Annual refreshers completed (2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019)
- Royal Caribbean Group
- Azamara Club Cruises
- Explorer Level Graduate
- Discoverer Level Graduate
- Celebrity Cruises
- Five Star Academy Certification 2019
- Royal Caribbean (Additional courses added throughout the year)
- Bachelor of Adventure
- Master of Adventure
- Azamara Club Cruises
- Special Needs at Sea
- SNG Certified Accessible Travel Advocate 2018
- The Travel Institute
- National TAP Test
- Uplift
- Carnival Cruises
- All Suppliers (4Apr2021)
- Viking River Cruises
- Foundations of River Cruising
- The Danube River
- Rhine, Main, Moselle and Elbe Rivers
- France and Portugal
- China and Southeast Asia
- Virgin Voyages
- Purple Tier (30Jan2021)
- Scarlet Tier (4May2021)
- Silver Tier (2Dec2021)
- Gold Tier (2Dec2021)
- Wyndham Hotels (22Apr2026)
Click here to view a copy of the certificates.
Updated May 7, 2026
