Training

Knowledge is key to customer service! The more I know, the better service I can provide. Below is a list of training I have completed. I am not yet finished! There is so much more to learn!

• American Cruise Lines
• AMResorts
  • Zoetry Wellness & Spa Resorts
  • Secrets Resorts & Spas
  • Breathless Resorts & Spas
  • Dreams Resorts & Spas
  • Now Resorts & Spas
  • Reflect Resorts & Spas
  • Sunscape Resorts & Spas
• Carnival Cruises
• Hilton Worldwide
  • Hilton Worldwide Overview
  • Extended Stay Brand
  • Focused Service Brand
  • Full Service Brand
  • Hilton Resorts
  • Luxury Brand
• G Adventures and National Geographic
• IHG Agent University Certificate (InterContinental Hotels Group) 
  • 2021, 2018
• Marriott International
  • Continuing Education Marriott’s Portfolio of Brands (2021, 2020, 2019, 2018)
• MGM Resorts International
• MSC Cruises
• Palladium Hotel Group
  • Costa Mujeres
  • Grand Palladium
  • Hard Rock Hotel
  • Palladium Hotel Group
  • TRS Hotels
  • TRS Yucatan Hotel
• Penn Foster Career School
  • Career Diploma, Travel
• Princess Cruises
• Royal Caribbean Cruise Lines
  • Azamara Club Cruises
    • Explorer Level Graduate
    • Discoverer Level Graduate
  • Celebrity Cruises
    • Five Star Academy Certification 2019
  • Royal Caribbean
    • Bachelor of Adventure
    • Master of Adventure
• Special Needs at Sea
  • SNG Certified Accessible Travel Advocate 2018
• The Travel Institute
  • National TAP Test
• Uplift 
  • Carnival Cruises
  • All Suppliers (4Apr2021)
• Viking River Cruises
  • Foundations of River Cruising
  • The Danube River
  • Rhine, Main, Moselle and Elbe Rivers
  • France and Portugal
  • China and Southeast Asia
• Virgin Voyages
  • Purple Tier (30Jan2021) 
    • Caribbean
    • Eats & Drink
    • Events & Gigs
    • The Red Carpet
    • Vitamin Sea
  • Scarlet Tier (4May2021)
    • Cabins & Suites
    • Circles
    • Europe
    • FirstMates.com
    • The App

Click here to view a copy of the certificates. 

Updated May 4, 2021