Knowledge is key to customer service! The more I know, the better service I can provide. Below is a list of training I have completed. I am not yet finished! There is so much more to learn!

  • American Cruise Lines
  • AMResorts
    • Zoetry Wellness & Spa Resorts
    • Secrets Resorts & Spas
    • Breathless Resorts & Spas
    • Dreams Resorts & Spas
    • Now Resorts & Spas
    • Reflect Resorts & Spas
    • Sunscape Resorts & Spas
  • Carnival Cruises
  • Hilton Worldwide
    • Hilton Worldwide Overview
    • Extended Stay Brand
    • Focused Service Brand
    • Full Service Brand
    • Hilton Resorts
    • Luxury Brand
  • G Adventures and National Geographic
  • IHG Agent University Certificate (InterContinental Hotels Group) 
    • 2021, 2018
  • Marriott International
    • Continuing Education Marriott’s Portfolio of Brands (2021, 2020, 2019, 2018)
  • MGM Resorts International
  • MSC Cruises
  • Palladium Hotel Group
    • Costa Mujeres
    • Grand Palladium
    • Hard Rock Hotel
    • Palladium Hotel Group
    • TRS Hotels
    • TRS Yucatan Hotel
  • Penn Foster Career School
    • Career Diploma, Travel
  • Princess Cruises
  • Royal Caribbean Cruise Lines
    • Azamara Club Cruises
      • Explorer Level Graduate
      • Discoverer Level Graduate
    • Celebrity Cruises
      • Five Star Academy Certification 2019
    • Royal Caribbean
      • Bachelor of Adventure
      • Master of Adventure
  • Special Needs at Sea
    • SNG Certified Accessible Travel Advocate 2018
  • The Travel Institute
    • National TAP Test
  • Uplift 
    • Carnival Cruises
    • All Suppliers (4Apr2021)
  • Viking River Cruises
    • Foundations of River Cruising
    • The Danube River
    • Rhine, Main, Moselle and Elbe Rivers
    • France and Portugal
    • China and Southeast Asia
  • Virgin Voyages
    • Purple Tier (30Jan2021) 
      • Caribbean
      • Eats & Drink
      • Events & Gigs
      • The Red Carpet
      • Vitamin Sea
    • Scarlet Tier (4May2021)
      • Cabins & Suites
      • Circles
      • Europe
      • FirstMates.com
      • The App

Click here to view a copy of the certificates. 

 

Updated May 4, 2021